Privacy Policy

Effective Date: July 21, 2026

Zeloglobe operates as an online retail store shipping to customers in the USA, UK, and India. For any privacy-related queries or data requests, you can reach us at support@zeloglobe.com. At Zeloglobe (https://zeloglobe.com), we are committed to protecting your privacy in compliance with GDPR (UK/EU), CCPA (USA), and applicable Indian data protection laws. This policy outlines how we handle your personal information.

1. Data We Collect

We collect information you provide during checkout and account creation, including: Name, Email Address, Shipping/Billing Address, and Phone Number.

2. Payment Processing

We do not store your full credit card or bank details. Payments are processed through secure third-party gateways: Razorpay, PayPal, and UPI QR Code providers. These services collect payment data according to their own privacy policies.

3. Third-Party Services & Cookies

  • Analytics: We use Google Site Kit to understand site traffic.
  • Marketing: We use Cart Abandonment Recovery plugins to send follow-up emails if a purchase is not completed.
  • Cookies: We use cookies to keep track of cart contents and site preferences.

4. Your Rights

Depending on your location, you may have the following rights over your personal data:

  • Access — request a copy of the personal data we hold about you
  • Correction — request that we correct inaccurate or incomplete data
  • Deletion — request that we delete your personal data, subject to legal or contractual retention requirements
  • Portability — request your data in a structured, commonly used format
  • Objection — object to certain uses of your data, including for marketing purposes
  • Complaint — if you are located in the UK or EU, you have the right to lodge a complaint with your local data protection authority (in the UK, the Information Commissioner’s Office — ico.org.uk) if you believe your data has been mishandled

To exercise any of these rights, contact us at support@zeloglobe.com.

5. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, including to process your orders, comply with legal and tax obligations, resolve disputes, and enforce our agreements. Order and transaction records are typically retained for a minimum of 6 years to meet accounting and tax requirements. If you request account or data deletion, we will remove your personal data except where retention is required by law.

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